Support
Find practical troubleshooting guidance or contact the SayrishLab support team. We aim to respond within two business days.
Unable to create or open a project
Restart the app, confirm the relevant Android permission, check available device storage and try the action again. If the issue continues, email support@sayrishlab.com with the app version, Android version and steps that reproduce the problem.
Camera not working
Restart the app, confirm the relevant Android permission, check available device storage and try the action again. If the issue continues, email support@sayrishlab.com with the app version, Android version and steps that reproduce the problem.
Photo not saving or in the wrong project
Restart the app, confirm the relevant Android permission, check available device storage and try the action again. If the issue continues, email support@sayrishlab.com with the app version, Android version and steps that reproduce the problem.
Active or completed project not visible
Restart the app, confirm the relevant Android permission, check available device storage and try the action again. If the issue continues, email support@sayrishlab.com with the app version, Android version and steps that reproduce the problem.
Unable to mark a project complete
Restart the app, confirm the relevant Android permission, check available device storage and try the action again. If the issue continues, email support@sayrishlab.com with the app version, Android version and steps that reproduce the problem.
PDF export issue
Restart the app, confirm the relevant Android permission, check available device storage and try the action again. If the issue continues, email support@sayrishlab.com with the app version, Android version and steps that reproduce the problem.
Full-page printing issue
Restart the app, confirm the relevant Android permission, check available device storage and try the action again. If the issue continues, email support@sayrishlab.com with the app version, Android version and steps that reproduce the problem.
Storage permission issue
Restart the app, confirm the relevant Android permission, check available device storage and try the action again. If the issue continues, email support@sayrishlab.com with the app version, Android version and steps that reproduce the problem.
App crash
Restart the app, confirm the relevant Android permission, check available device storage and try the action again. If the issue continues, email support@sayrishlab.com with the app version, Android version and steps that reproduce the problem.
Lost project data
Restart the app, confirm the relevant Android permission, check available device storage and try the action again. If the issue continues, email support@sayrishlab.com with the app version, Android version and steps that reproduce the problem.