Support
Find practical troubleshooting guidance or contact the SayrishLab support team. We aim to respond within two business days.
Camera not opening
Restart the app, confirm the relevant Android permission, check available device storage and try the action again. If the issue continues, email support@sayrishlab.com with the app version, Android version and steps that reproduce the problem.
Document scan is unclear
Restart the app, confirm the relevant Android permission, check available device storage and try the action again. If the issue continues, email support@sayrishlab.com with the app version, Android version and steps that reproduce the problem.
OCR is not recognizing text
Restart the app, confirm the relevant Android permission, check available device storage and try the action again. If the issue continues, email support@sayrishlab.com with the app version, Android version and steps that reproduce the problem.
PDF creation or opening issue
Restart the app, confirm the relevant Android permission, check available device storage and try the action again. If the issue continues, email support@sayrishlab.com with the app version, Android version and steps that reproduce the problem.
Image and PDF conversion issue
Restart the app, confirm the relevant Android permission, check available device storage and try the action again. If the issue continues, email support@sayrishlab.com with the app version, Android version and steps that reproduce the problem.
QR or barcode scanner issue
Restart the app, confirm the relevant Android permission, check available device storage and try the action again. If the issue continues, email support@sayrishlab.com with the app version, Android version and steps that reproduce the problem.
Signature is not saving
Restart the app, confirm the relevant Android permission, check available device storage and try the action again. If the issue continues, email support@sayrishlab.com with the app version, Android version and steps that reproduce the problem.
Storage permission or missing file
Restart the app, confirm the relevant Android permission, check available device storage and try the action again. If the issue continues, email support@sayrishlab.com with the app version, Android version and steps that reproduce the problem.
App crash
Restart the app, confirm the relevant Android permission, check available device storage and try the action again. If the issue continues, email support@sayrishlab.com with the app version, Android version and steps that reproduce the problem.
Ads or consent message
Restart the app, confirm the relevant Android permission, check available device storage and try the action again. If the issue continues, email support@sayrishlab.com with the app version, Android version and steps that reproduce the problem.
Contact Support
Email support@sayrishlab.com and mention Sayrish Scan AI in the subject.
Contact Support